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CRO Playbook: 10 behaviour hacks to boost conversion | B2B Marketing

Your play-by-play guide on how to leverage our behavioural biases to boost your conversions. 

Created in partnership with leading author and digital behaviour expert, 

Richard Shotton.

Behavioural science is the study of how people behave. 

Not how we want them to behave, or how they claim to, but how they actually behave. That makes it a pretty relevant topic for anyone wanting to influence their web user.

We worked with behavioural science expert Richard Shotton (author of The Choice Factory) to sift through decades of psychological research and identify 

10 changes you can make to your site today to boost your conversion rate.

They’re all based on behavioural biases identified from thousands of experiments by the world’s leading psychologists. Instead of leaving the research to collect dust, we’ve brought it into the digital world to show how to apply their findings to influence the behaviour of your user.

Download this free guide for:

  • A breakdown of 10 behavioural biases that influence your web user
  • Research evidence-backed by behavioural science
  • Clear and actionable recommendations for your site                 


“We’re excited to have created this playbook with clear, actionable ideas to increase your conversion rate, actually rooted in behavioural science and supported by empirical research.”


Richard Trigg, Experience Design Director

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