Whitepaper: Twelve steps to building your online community
Online communities are a great way to boost customer loyalty and brand awareness. According to recent study, sites with communities are nine times more likely to be revisited by users, and community participants purchase five times as much and twice as often as non-participants. But setting up a community takes time and planning.
This whitepaper from Digital Radish provides steps to help businessses get their online community up and running through set-up, interaction, and growth.