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How expert call handling impacts revenue and ROI

February 24, 2022

Call handling isn’t typically viewed as a revenue generating service in the same way as lead generation or appointment setting but is nonetheless intrinsically linked to the bottom line.

Call handling is a far more skilled and diverse function than simply answering a phone and responding to basic customer queries. Expert Call Handling can fulfil multiple tasks from pre- and post-sales customer support, multilingual global response and product recalls, to inbound lead management and lead qualification.

We look at how expert call handling service can impact the health and wealth of a business in key areas including:

  • Brand reputation
  • Product acceptance and utilisation
  • Marketing ROI
  • Compliance
  • Customer experience

 

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Summary

The Telemarketing Company

Topic

ROI
Telemarketing

About your personal data

When you submit your details in order to access this content, your data will also be shared with our trusted partner The Telemarketing Company who may contact you with further relevant information.

For more information on how we process your personal data please see our privacy policy