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How To Build Brand Awareness Using Social Media

It is quite hard to find an individual nowadays who has not heard of or does not use any of the popular social media platforms of the day. The same thing can be said about most businesses. No matter if your company sells smartphone accessories or manufactures anti-ageing skincare products, it needs to harness the power and versatility of social media. While your company may benefit from using social media services to reach out to buyers and promote products, those services can be used to build and strengthen brand image too.

Social media offers some important benefits to a business that operates online:

  • It gives a way to let your users connect with your company online.
  • It helps in getting more traffic to your site and thus getting more revenue.
  • It offers the target buyer required insights about the brand and its products/services.
  • It lets your brand, develop and strengthen relationships with customers.

Ways You Can Use Social Media To Develop Brand Awareness

Use the below listed methods to utilize the power of social media to enhance your brand image:

  • Giving enough means to excite the buyers- Social media is being eyed by millions of brands nowadays and everyone is trying to attract attention of t buyers. So, how do you ensure your brand stands out among rivals and mediocrity? To ensure more people become interested in your brand and its products, give them enough reasons to feel excited! Offering promos, deals and time limited bargains through social media sites is an option.
  • Balancing content in social media- It is true that most brands use social media to promote products and increase revenue in the long run, the content should be presented in a balanced way. It would not be a good idea to make all posts in your brand’s Facebook profile aggressively promotional, for example. Along with a fair bit of promotional posts, you may put in a few posts offering insights about the nuances of the brand like its history, its USP etc.
  • Focusing on right channels- There are so many social media platforms and with time, more are coming up. However, it is prudent that you identify the right social media channels where you can find most target users for your brand. Using Facebook, Twitter, LinkedIn and Instagram may suffice for small to mid-sized brands. Think of your budget and resources to manage social media profiles of your brand.
  • Interaction and involvement- Your posts in social media profile of your company should not be omni directional in nature! Answering queries posted in the profile and resolving issues of users does help in building a positive brand image in the long run. Sometimes use a few thought provoking posts and some with a dash of humour to keep viewers interested and get more followers. Interesting posts that are liked by the viewers are more likely to be shared by them, which serve as one type of digital word of mouth publicity.
  • Involve people with mass appeal- It may be easier said than done, but involving people with mass appeal in your social media profiles can help your company. Sometimes, involving popular non competing brands also does the trick.
  • Use paid advertising- After your brand has got a firm foothold on top social media platforms, using paid advertising can be helpful. A lot of brands use advertising solutions offered by Facebook.
  • Try sponsoring a giveaway- This is a great way to make our brand popular through social media. You may offer tickets for a gadget giveaway for every viewer who shares a special Facebook post in your brand’s Facebook profile. There are tools to create such online events.


How to use social media to support your ABM strategy

How do marketers combine ABM and social media into a successful marketing mechanism? And in doing so, does this finally put to bed the ‘social ROI’ dilemma once and for all? With account-based marketing the newest trend to emerge on the marketing scene, we explore how social media can be used to complement ABM efforts.