CASE STUDY: 'Speed up/slow down' by Wunderman for FedEx
About the client company
FedEx offers businesses secure, time-guaranteed delivery - for when it 'absolutely, positively has to get there overnight'.
Strategy - broader business issues the company is facing
The UK business market already knows about the famous FedEx guaranteed overnight service. But they don't know about FedEx's more affordable four-day delivery, for when it's important but less urgent. Our challenge was to communicate this choice.
There were two obstacles we needed to overcome: postal customers are often bound by long contracts, so targeting them at the right time is almost impossible.