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ANALYSIS: Mail companies stand and deliver


It has been two years since the UK postal market was fully liberalised, and since then mail service providers have been falling over themselves to attract custom from companies. Understanding why is a no-brainer; business post accounts for 87 per cent of the total mail market in the UK, which is worth £6.8 billion, and when Royal Mail was finally divested of its complete control over the mail market in January 2006, its competitors were given the green light to take a chunk of its market share.

But things aren't that black and white when you consider that mail volumes are in decline, that Royal Mail is still responsible for 99 per cent of all doorstep deliveries and that confidence in the medium has been shaken to its core following a year in which strike action has dominated the mail sector's news agenda.