ANALYSIS: Which B2B brand would your business bank on?
We investigate how the business banking market is changing
These figures set the context for Tesco's decision to open a customer care centre in Glasgow, employing 800 people, which Andrew Higginson, head of Tesco's financial services division, described as a 'significant step' towards offering a full banking service. Certainly the mass exodus from the high street banks was a cry for a viable alternative, beyond stuffing money under the mattress. National headlines proclaimed that the supermarket giant was on its way to becoming a bank and for some consumers, it was the brand they turned to.