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NEWS ANALYSIS: Why has BlackBerry gone sour?

With news that the London rioters used BlackBerrys and the imminent launch of the iPhone 5, Maxine-Laurie Marshall looks at why the number one business phone is falling from grace

Whether you’re tech savvy or shudder at the thought of anything more complex than pen and paper, you would’ve noticed the slight obsession with smartphones that has a firm grip on society. The predominantly consumer product made its way into offices in around 1999 with the AA battery-run BlackBerry 850. But as the range of smartphones on offer increases, what impact is it having on the corporate mobile market?