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BEST PRACTICE: Planning for the New Year

It's that time of year for festive oblivion. What better time to get ahead on the New Year's resolutions and focus on ways to make 2005 start with a strong kick-off. Easter's pretty early in the coming year and it'll be psychologically important to hit your stride before then.

Here are 10 things to consider:

1. Cut out the jargon. At the office, everyone conspires to understand each other, but you'd never speak to your Gran with the same words (she'd think you'd landed from Planet Zog). Keep it simple and you could really slim down the point-of-difference between your company and your clients or prospects.