Search results

1. B2B companies need deep learning ‘therapy’ to overcome modern data challenges

   on “traditional,” offline-by-nature identities (physical addresses, phone numbers, contact cards and financial ...

   Amnon Mishor - 03/05/2022 - 15:35

2. How expert call handling impacts revenue and ROI

   answering a phone and responding to basic customer queries. Expert Call Handling can fulfil multiple tasks ...

   Daniela fernandes - 24/02/2022 - 09:20

3. Inside sales- Event delegate sales

   on the phone, email, and video calls, and developing lasting relationships. Helping pinpoint the value to them ...

   Jennie Barrick - 16/03/2022 - 14:05

4. How human connection and automation come together to create today’s CX

   important tool to combat customer fatigue. People are tired of phone call after phone call, ample forms, ... interaction is about nuance. A phone call allows you to explore the context – and that context defines CX. ...

   Stephanie Copel... - 01/03/2022 - 09:19

5. Five strategies to create a B2B customer experience that beats the competition

   in-app, through email, on live chat, or via personal phone call. Your customer notes are a valuable ...

   Stephanie Copel... - 22/04/2022 - 08:58

6. Is poor employee experience holding back your sales and marketing team?

   marketing team and less leads. Another cause to unite sales and marketing? Hold the phone! What if, in some ...

   Steven Cozens - 05/04/2022 - 14:15

7. B2B vs. B2C Marketing: Classic differences and similarities matter. But will new, B2B-specific trends matter even more? (Compendium)

   more reachable with each passing year.  1.  Classic differences: B2B vs. B2C Classically, ... or make purchase decisions on behalf of their organisations — passing a product along a value chain, ...

   Sue Mizera - 25/04/2022 - 09:55

8. What’s MOPs got to do with it?

   the process of seeking a definition and creating that combined view, we’re looking to pass on some of our ...

   David Rowlands - 22/02/2022 - 09:43

9. B2B vs. B2C marketing: Classic differences and similarities matter. But will new, B2B-specific trends matter even more? (Part I)

   and centricity becomes more reachable with each passing year.  1. Classic differences: B2B vs. B2C Classically, ... or make purchase decisions on behalf of their organisations — passing a product along a value chain, ...

   Sue Mizera - 28/01/2022 - 15:55

10. B2B conversational marketing: A how-to guide to achieve success and increase campaign ROI

    communication, such as phone or email, can be part of your conversational marketing strategy. It’s about ... agents have any linked chat app on their phone, which is especially important if they are often out ...

    John Allen - 15/02/2022 - 14:50

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