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  1. Five strategies to create a B2B customer experience that beats the competition

    and interruptions, whilst also providing customers with an idea of what it’s like to do business with you. Set ... additional products. There’s a reason 61% of companies are increasing their investment in support, especially ... a product update affect them? Great service is proactive- providing more before a customer thinks to ask. 4. ...

    Stephanie Copel... - 22/04/2022 - 08:58

  2. News: TrustRadius' new B2B report- The age of the self-serve buyer is here

    The usage of nearly all vendor-provided information sources declined from 2021 to 2022, with vendor reps ... Today, a company’s failure to provide self-service resources can lead to a significant decrease in buyer ...

    David Rowlands - 20/06/2022 - 09:41

  3. Propolis- CX Framework download form

    team's skills and maturity against each criteria • Provides priceless insight and diagnostics ...

    scotty - 16/06/2022 - 11:34

  4. Everything you need to know about purpose washing

    that provided real, comparable data to B2B marketing and brand leaders looking for more relevant perspectives ...

    Vanessa Cheal - 01/07/2022 - 10:01

  5. How to build a successful and thriving community: A guide for SaaS businesses

    involvement in the online community improves success. Also, the PBX phone system in place works and provides ... wonders when it comes to SaaS business growth.  Providing clients with a platform to feedback, discuss ... are passionate about how you provide for your customers, you will likely achieve well when it comes to building ...

    Richard Conn - 15/06/2022 - 09:27

  6. Are you a CMO worried about budget? Read this

    however, there are platforms that provide timely and comprehensive data on brand health. These include ... of awareness activity – and while that solution may only be one percent of your overall spend, it can provide ... the impact of a new approach, you can turn off the tap if it’s not delivering –or invest additional budget ...

    Emilie Sanders Lee - 10/05/2022 - 10:40

  7. Five features B2B companies should look for in a marketing automation software

    the system, based on the information provided, they are automatically assigned a grade. Combine this with lead ...

    Tom Ryan - 27/06/2022 - 16:15

  8. Elevation Awards case study: How the Mx Group won Gold for ‘B2B communications agency of the year’ for ‘The Mx Group: Better Relationships, Better Results’

    promotional tracks to make professional progression clear and transparent.  Provided DISC assessments, ... a new CEO and senior leadership team.  Introduced a new working model providing Mx employees ... for the sixth consecutive year.  Hired 45 new employees and adapted our onboarding process to provide  thorough ...

    David Rowlands - 14/06/2022 - 12:33

  9. The secret to driving marketing ROI? Collaborate with your sales team

    show and do’ when talking to prospects and customers. Plus it provides a good opportunity ... is on their path to purchase.. Providing data-driven insights to optimise existing content, also helps curate ...

    Nikki Dawson - 13/06/2022 - 12:42

  10. Four steps to selecting the right companies to target with ABM

    change the way you’re perceived, creating additional long-term value? Client retention: The cost ... early on guarantees a less difficult selection process, as it provides you with parameters against which ... all be buying triggers for certain products or services. 4. Layer data upon data You can provide ...

    Feroze Engineer - 13/04/2022 - 08:36


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