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  1. Here were some key diversity themes we discussed at Ignite USA

    this frantic phone call, we need the black ad, we need the black ad. And I'm like, what black ad? ...

    Kavita Singh - 17/06/2021 - 09:56

  2. 7 predictions for B2B customer experience in a post-pandemic world

    When Mobile World Congress was postponed in February 2020 in the early stages of the pandemic, ...

    Ryan Higginson - 17/06/2021 - 14:26

  3. Why phone-qualified leads are the key to revenue creation

    to improve pipeline health and increase marketing ROI with expert phone lead qualification. Improve pipeline ... health and increase marketing ROI with expert phone lead qualification For businesses wanting to grow ... if long-term profitability is your goal. Lead qualification over the phone provides an intelligent ...

    Jack Mann - 02/03/2021 - 19:55

  4. What is connected TV and how can it be used in B2B marketing?

    including, phones, tablets, and computers. Stated another way—CTV refers to OTT programming viewed on your ... is programming streamed over the internet to any number of devices including, phones, tablets, and computers. ...

    Kavita Singh - 02/06/2021 - 10:52

  5. Why customers need ‘positive friction’ in their CX experiences

    of the pandemic, such as an increase in the time we spend on mobile devices, coupled with the huge rise in digital ...

    Kavita Singh - 04/06/2021 - 11:56

  6. Awards case study: Find out how Retina won the award for ‘B2B marketing communications agency of the year’

    This year, they've brought novel approaches to clients including: Built a mobile app for HR pros to help ... for financial services that personalize engagements on desktop, mobile and ATMs Used Watson AI to power ...

    Kavita Singh - 02/06/2021 - 11:24

  7. Awards case study: How Retina won Gold for 'Best use of customer insight' for its work with Thermo Fisher Scientific

    mobile, animated, and/or takeovers)  Email  Events  Loyalty programme  Mobile  Print  Professional ...

    David Rowlands - 02/06/2021 - 10:06

  8. Addressing customer success with Barbara Stewart, Propolis Hive Expert in CX

    causes. Then work to rectify Talk with your customer, I mean pick up the phone and chat. By asking ...

    Kavita Singh - 25/05/2021 - 10:10

  9. Awards case study: How Vodafone turned 'lost phone' excuses into a winning campaign

    Vodafone, who tapped into poor excuses to make the case for a managed service for business's mobile ... devices Summary In 2017, Vodafone launched its flagship mobility product, Device Lifecycle Management. ... The service outsources the procurement, management and replacement of enterprise mobile devices. The brief ...

    Rebecca Ley - 22/11/2018 - 12:12

  10. Has B2B ecommerce finally come of age?

    in sectors such as payment processors (Visa/MasterCard), tech (Hubspot/Salesforce), mobile (O2/ Vodafone), ...

    Kavita Singh - 13/05/2021 - 14:05


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