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  1. Greater expectations: What do customers demand online?

    for shopping, banking, etc as a result of the pandemic. They in particular need to be reassured before ...

    Kieron McCann - 10/02/2022 - 08:38

  2. Client vs. Customer: Your Mindset Matters

    designation be out of place in a collision repair shop where repair prospects are generally referred ... business. Advice From an Auto Body Shop I was recently surprised when a local handyman referred ... to the people he does property repairs for as “clients,” says Tom Franklin, sales and marketing consultant ...

    Rob Wolfe - 23/08/2012 - 17:49

  3. The Path to Customer Experience Maturity

    Phase 1: Repair  Phase 2: Elevate  Phase 3: Optimize  Phase 4: Differentiate ...

    David.power_519256 - 03/03/2021 - 07:51

  4. News: Nine in ten business leaders say customers are now digital first, according to Adobe Digital Trends Report

    the digital-first shopping behaviours they embraced during the early stages of the pandemic – such as click ...

    David Rowlands - 02/02/2022 - 16:54

  5. Dr Christine Bailey’s four key pillars of B2B digital selling

    in users) and next day delivery (over six million people shopping online at any given moment of the day), ...

    David Rowlands - 17/02/2022 - 15:33

  6. B2B conversational marketing: A how-to guide to achieve success and increase campaign ROI

    to your organisation, such as shopping cart abandonment online.  Conversational marketing examples can ...

    John Allen - 15/02/2022 - 14:50

  7. Simon Daniels on the MOPs dos and don’t for 2022

    shopping With wave after wave of new technology and tools, how can marketers see past the hype and focus ...

    David Rowlands - 25/01/2022 - 08:55

  8. Why SMBs are looking for guidance and support from B2SB marketers

    and competencies Strategy The landscape of small business – where, how, when they work, shop, and sell – has ... of small business – where, how, when they work, shop, and sell – has forever changed. Small businesses ...

    Dan Gliatta - 29/11/2021 - 09:25

  9. Abhi Morjaria on diversity and inclusion in B2B spheres

    I managed marketing strategy for large tech brands. After that, I co-found a milkshake and dessert shop ...

    David Rowlands - 12/01/2022 - 14:12

  10. Everything you need to know to create a high-converting B2B product page design

    of consumers shop on their mobile devices. This means businesses must ensure their website is integrated ... with an inventory turnover calculator to balance inventory and sales even when customers are shopping ...

    John Allen - 09/12/2021 - 13:55 - 1 comment

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