Oracle Social Relationship Management (SRM) is the industry’s first unified, end-to-end social management solution. Integrated with Oracle Eloqua, Oracle SRM empowers you to seamlessly listen, create and publish content, engage customers, and analyze interactions across multiple social channels in real-time. This social listening, marketing and analytics platform delivers a more comprehensive understanding of and robust interaction with your customers. In collaboration with your sales, service, and human resources, Oracle SRM lets you leverage social media platforms to improve your customers’ experience. Oracle SRM includes the following solutions: Social Engagement & Monitoring, Social Marketing, and Oracle Social Network.