You’ll have heard about the recent hacking of the Twitter accounts of @BurgerKing and @Jeep – or if not, you have now.
It happens. Twitter works hard to prevent it – and you can help by insisting on a double authentication for password resets, and you can also try using more secure passwords, but it happens. No doubt it will happen again to another big brand.
However, the way Jeep dealt with it was classy, and funny. Well done Jeep.