Fifty-five per cent of employees feel they are not provided with access to digital services to do their job sufficiently, a Fujitsu study has revealed.
Meanwhile 73 per cent of UK employees state that digital is vital to the future success of their organisation. The benefits include the ability to work remotely (57 per cent), real-time access to information (50 per cent) and saving time (46 per cent).
Sixty-seven per cent agree their organisation should invest more in technology services and applications in the next two years. However there are barriers organisations need to overcome when delivering digital. Only 55 per cent of employees believe they get the most value from the technology services and applications available to them with the main barriers cited as being a lack of training, a lack of awareness of what services are available and too little time, with 33 per cent agreeing it is often quicker to bypass technology.
Michael Keegan, CEO, Fujitsu UK & Ireland commented: “This research suggests that employees have been left behind in the race to deliver digital. Now is the time for these organisations to integrate their digital offering front and back of house to capitalise on the opportunities available. When staff are as enabled as their customers, organisations will truly reap the financial and efficiency rewards of a digital first business.”
