Is the customer always right?

Your download has started. Here are three more on this topic that may interest you.

Complete the form to instantly download all three.

This document contains the comments and conclusions of the roundtable, covering areas such as:
  • Customer insight a pre-requisite for customer centricity
  • The shift from being operationally focused to being customer-centric
  • How to evalutae how customer-centric your organisations is

"It can be used to create a crisis, but better still, to highlight an opportunity, casting the issue in a positive light rather than a negative one." 

Areas of discussion included;

  • Undertanding the point of being customer centric 
  • Its importance for the business
  • The challenges marketers face in convincing stakholders of the business rewards
ZAPNITO-WEB-ASSET-1.png

What is customer knowledge sharing and why is it important?

The report emphasizes the importance of customer knowledge sharing in today’s competitive market, where customers demand instant, personalized, and relevant information. Traditional methods of customer engagement are failing as they often make it difficult for

54156ea657692f5ebc4c2c3e7329df44.jpg

Mapping the Small Business Customer Journey – B2B Marketing Guide

This free guide from B2B Marketing provides an in-depth look at mapping the small business customer journey. Learn how to create a successful customer journey and increase ROI.

ppt_photo_05_0.jpg

Accelerate Prospect-Conversion using Customer-Intent Data

Effectively targeting and communicating with the companies most likely to purchase your solutions is the prime goal of any business.

Download the Report

Access These Extra Downloads

Country Flag
Propolis logo white

B2B strategies. B2B skills.
B2B growth.

Propolis helps B2B marketers confidently build the right strategies and skills to drive growth and prove their impact.