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  1. How your peers are measuring marketing operations

    a quarterly satisfaction survey,” she added though, which performs a similar role and provides useful ... that provides a picture for satisfaction with various aspects of the business. A word of warning came from Emily ...

    Simon Daniels - 25/07/2022 - 10:08

  2. News: The Martech Awards winners

    employee satisfaction.  In a similar vein, Kaltura brought home ‘Digital/hybrid event platform ...

    David Rowlands - 08/07/2022 - 09:05

  3. Martech Awards case study: How Kaltura won Gold for ‘Digital or hybrid event platform of the year’

    virtual events, Kaltura sets the standard for catering to today’s video needs.  Customer satisfaction ...

    David Rowlands - 07/07/2022 - 15:01

  4. Martech Awards case study: How 6sense won Gold for ‘ABM platform of the year’

    the c-suite to BDRs and entry-level revops specialists.  Customer satisfaction, loyalty and development  ...

    David Rowlands - 07/07/2022 - 12:21

  5. Martech Awards case study: How Webeo won Gold for ‘UK-founded martech vendor of the year’

    measures and monthly actions are created accordingly.  Customer satisfaction, loyalty and development  Two ...

    David Rowlands - 07/07/2022 - 15:26

  6. Martech Awards case study: How Integrate won Gold for ‘Martech vendor of the year’

    professionals.  Customer satisfaction, loyalty and development  Integrate’s customer retention rate in 2021 ...

    David Rowlands - 07/07/2022 - 12:59

  7. It’s time for B2B organisations to catch up on personalisation

    satisfaction. With this human powered personalisation capability well ingrained in our businesses, it’s ...

    Kieron McCann - 31/05/2022 - 10:25

  8. 'Change' and 'new' are two great words- so long as they don’t apply to you!

    New monitoring for employee satisfaction and customer surveys will be necessary to observe what’s ...

    Sue Mizera - 10/06/2022 - 08:58

  9. Super-charged lead generation: How to drive more ROI from your enquiries

    response.   83%, live chat boasts one of the highest customer satisfaction rates (Forbes). Customers want ...

    Kate Cox - 26/04/2022 - 09:01

  10. The Great Customer Resignation: Is AI the key to holding onto your customers?

    and Australia) to explore issues around customer satisfaction and retention. The objective was to understand how ... relationship that enhances customer satisfaction and loyalty.  LG: Do you see any signs of this Great Customer ...

    David Rowlands - 14/04/2022 - 08:18

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