12 steps to designing the ideal B2B UX

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With many firms now focusing their efforts on digital transformation, user experience is one factor absolutely critical to achieving success. So how can you transform your UX while on the path to transformation? Find out in this guide.

Customer experience is constantly being discussed in B2B, but user experience (UX) should be equally focused on by businesses.

With so much reliance on technology right now, it comes as no surprise that businesses are channeling their efforts into digital transformation, and UX is an absolutely critical component to that.

This beginning to end guide from Cyber-Duck will show you everything you need to consider when designing your UX strategy as part of your transformation journey, including: establishing your current position, how to understand your users, defining your tech stack, optimising your CRM and much more.

Download this guide now and learn:

  • How to transform your user experience with practical, proven advice.
  • The 7 steps that will help define your tech stack to deliver fast, stable and secure experiences.
  • The 8 principles for optimising your CRM.
  • How you can successfully migrate your data.
  • How to incorporate AI and automation into your UX and digital transformation 
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The B2B Marketing Global Agencies Benchmarking Report 2024

By now, you’ve probably seen our 2024 UK and US Agencies Benchmarking reports, and if you haven’t, what are you waiting for? Check both of those out! This year, we took a step back and

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B2B Multi Channel Strategy: Market Research Report

How well does your current multi channel strategy match up? Supported by our first party research, this report provides the most relevant and timely multi-channel insights to achieve fully integrated, seamless and unified multi-channel experiences.

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