Read on to uncover:
- What’s in the typical martech stack
- How much people are spending on it
- How satisfied marketers are with their tech
- How to get the most out of your own martech stack
The martech audit: Find out what’s in your competitors’ stacks
With the help of our partner, Martech Tracker, we examined the martech stacks of 200 companies in the B2B space. This report covers the most common technologies across the areas below, including what percentage of marketers are using each platform below.
✓ Marketing automation
✓ CRM
✓ Event platforms
✓ Content management systems (CMS)
✓ Web analytics
✓ Brand asset management
The martech customer satisfaction survey
B2B Marketing has surveyed 200 marketers across the industry to assess the level of customer satisfaction in martech, including budget and the main challenges we’re all facing. In this section, you’ll discover:
- The typical martech budget (and how that’s set to change for the year ahead)
- Customer satisfaction for each of the main martech types
- The main challenges around martech deployment.
The audit framework
Drawing on advice from numerous senior marketing leaders, we’ve put together a framework for carrying our your own martech audit. Find out the questions you need to ask on the following:
✓ The technologies hidden in your stack (including all those multiple licences)
✓ Whether your tech matches your business objectives
✓ Additional training and support requirements
✓ The unlocked potential your stack holds.
PLUS – you’ll get real-world inspiration:
- Find out how Criteo cut its martech stack from 27 to eight platforms, saving hundreds of thousands of dollars in recurring annual costs.
“Marketers think they can’t keep up with tech because we’re shamed into thinking that. The truth is that the foundational tech doesn’t work as intended, or as it was sold to us, so we’re layering on band-aid technologies that create more issues downstream"
Section 1: Executive summary
Section 2: Introduction
Section 3: Report objectives
Section 4: Martech budget and investment
Section 5: The martech customer satisfaction survey
Section 6: Assessing the industry’s martech
Section 7: The industry audit: How is B2B martech stacking up
Section 8: The role of agencies in martech
Section 9: The rise of third-party apps
Section 10: Case study: How to shave money off your martech costs
Section 11: How to ensure the health of your martech stack
Section 12: Marketing operations
Key takeaways
