What role can marketing play in improving customer experience?

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Do you want to see where marketers are at in their efforts to improve CX? Download this report to see what the state of play is, and how you can improve you CX today.

Perhaps you want to learn who even takes ownership of CX in B2B organisations? Download this report now to see what the state of play is, and how you can improve your CX today.

By downloading this report, you will learn:

  • Which tools organisations are leveraging to optimise CX.
  • The metrics your peers are utilising to measure CX.
  • Just how important marketers see CX as being within their organisations.
  • The marketing imperatives that drive CX.
  • Commentary from our Propolis Hive leader for CX, Barbara Stewart.
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The report emphasizes the importance of customer knowledge sharing in today’s competitive market, where customers demand instant, personalized, and relevant information. Traditional methods of customer engagement are failing as they often make it difficult for

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Propolis helps B2B marketers confidently build the right strategies and skills to drive growth and prove their impact.