Messaging apps are growing at a faster rate than social media – but it’s currently unmanaged and not legally compliant in many workplaces across the world.
Mastering Messaging in the Workplace – How to Communicate with Messaging at Work’ features expert insights from internal communications, digital transformation and corporate governance experts
including Rachel Miller, Director, AllThingsIC, Andrew Hubbard, Group Head of Channels and Content, National Grid and Annabelle Dudman, PlayStation.
The report helps businesses:
- Consider security, privacy and compliance pitfalls associated with the rise of shadow IT and ‘dark’ workplace messaging on unsanctioned consumer messaging apps such as WhatsApp
- Develop new workplace guidance as the professional communications channel mix adapts to include messaging
- Looks at the rapidly evolving market for workplace messaging and highlights vendors of some of the leading business messaging tools
- Highlights use cases for messaging in the workplace
- Introduces a new communications model to help organisations effectively frame how messaging tools can improve internal and external communications
